Skip to main content

Frequently Asked Questions (FAQ)

How long is delivery?

Delivery within Ireland:

DPD Express Tracked Delivery (1-2 Working Days)

An Post Standard Delivery (2-4 Working Days)

How can I track my order?

You will be able to track your order once you chose the DPD Express Tracked Delivery shipping option at checkout. Once your order is dispatched you will receive an email and or SMS notification from DPD where you will be able to manage and track your delivery online.

Tracking is unavailable for An Post Standard Delivery as this is an untracked economy shipping service.

How can I pay for my order?

At checkout you have a choice of payment methods which include:

Payment by card (Credit/Debit).

Payment by Apple & Google Pay.

Payment by PayPal.

What is the difference between Certified Pre-Owned Devices and Refurbished Devices?

Our Certified Pre-Owned range of phones are NOT refurbished models. More of the phones original parts are found within, so the overall internal condition is much better than a refurbished model. Most of our certified Pre-Owned phones have had very little use and are like new both internally and externally.

Refurbished models use more generic aftermarket parts during refurbishment. Are not fully tested. The quality of work/parts used cannot be verified. Models origin is unknown. No warranty or verification report.

Can I collect my order?

All orders are shipped via DPD or An Post. We don’t offer a collection facility for orders to ensure all orders are processed and delivered swiftly.

How do I install my screen protector?

For best practice and a video guide on how to install a screen protector please watch our how to video here